We are looking for a smart, consultative Inbound Sales Specialist with experience in IT services and AI-based solutions. The role involves handling inbound leads, understanding business challenges, and recommending AI, automation, data, and digital solutions along with traditional IT services.

Key Responsibilities

• Handle inbound leads for IT services & AI solutions
  
• Qualify leads and identify opportunities for AI/ML, automation, and data-driven solutions
  
• Conduct discovery calls to understand business problems & AI use cases
  
• Pitch AI-powered offerings (chatbots, automation, analytics, GenAI, RPA, etc.)
  
• Collaborate with pre-sales & AI/tech teams for solution design
  
• Prepare proposals, pricing, and SOWs for AI & IT services
  
• Maintain accurate sales pipeline in CRM
  
• Achieve revenue targets through inbound conversions
  
• Educate clients on AI adoption, benefits & ROI
  

Key Skills Required

• Strong understanding of IT services sales (Staff Aug, Fixed Cost, T&M)
  
• Basic to intermediate knowledge of AI solutions & use cases
  
• Ability to position AI as a business value solution (not just tech)
  
• Excellent communication, presentation & negotiation skills
  
• Strong discovery & consultative selling skills
  
• CRM pipeline management
  

AI & Tech Knowledge (Must Have)

• Understanding of Generative AI, AI chatbots, workflow automation, RPA
  
• Familiarity with AI tools & platforms (ChatGPT, Copilot, Vertex AI, Azure AI, AWS AI)
  
• Knowledge of data analytics, dashboards & AI-driven insights
  
• Awareness of AI integration with CRM, ERP, websites & apps
  

Requirements

• 4-10 years of inbound sales experience in IT services / tech company
  
• Experience selling AI or digital transformation solutions is a big plus
  
• Proven track record of closing inbound deals
  
• Smart, proactive, and business-oriented individual